Our 90 Day Money Back Guarantee

We are also customers, just like you.  We understand that you may need some time to decide whether the LED Light Therapy Wand is right for you.  Even though we definitely think so, we are glad to offer our 90 Day Money Back Guarantee.  

With our 90-Day Money Back Guarantee, you have up to 90 days from the day you received your product to request a refund.  To be eligible for a FULL refund, you must:

  • Have trialled the product for a minimum of 8 weeks, 4 times a week, 10 minutes per treatment session;
  • Take a time-stamped photo at week 1, week 2, week 6 and week 8.
  • Request for refund after 8 weeks of use and before 90 days of delivery of the product;
  • Include your proof of purchase

In addition, your product must be returned in good physical condition and be in working, sellable condition; all original accessories in its original packaging must also be included in your return. Glow Up Facial reserves the right to determine if a returned product is ineligible for a refund.

How To Initiate a Return:

To initiate a return, please get in touch with support@glowupfacial.com.  Once accepted, we will send you a return shipping label paid for by us.  You are responsible for packaging the product for safe delivery.  Once we receive your return, applicable information, and confirm your product's condition, we will issue you a full refund of your purchase price!